Life, as we all know, is conflict, and man, being part of life, is himself an expression of conflict. If he recognizes the fact and accepts it, he is apt, despite the conflict, to know peace and to enjoy it. But to arrive at this end, which is only a beginning (for we haven't begun to live yet!), a man has got to learn the doctrine of acceptance, that is, of unconditional surrender, which is love.
If an agency is the ultimate judge in every case of conflict, then it is also judge in all conflicts involving itself. Consequently, instead of merely preventing and resolving conflict, a monopolist of ultimate decision making will also cause and provoke conflict in order to settle it to his own advantage. That is, if one can only appeal to the state for justice, justice will be perverted in the favor of the state, constitutions and supreme courts notwithstanding.
Emotional intelligence in the work that we do, in the Resolving Conflict Creatively Program, is about equipping young people with the kinds of skills they need to both identify and manage their emotions, to communicate those emotions effectively, and to resolve conflict nonviolently. So it's a whole set of skills and competencies that, for us, fall under the umbrella of emotional intelligence.
It hardly needs saying that such mutualistic communities will also be plagued by conflict. Conflict is at the very heart of life, resulting not simply from the malevolence of others in the struggle for place or portion, but also from the fact that men of the best will in the world seem to suffer incurably, so far as one can tell, from what William Jame called "a certain blindness" in perceiving the vitalities of others.
If we are to include the outer and the inner struggle in a conception more definite than that of conflict in general, we must employ some such phrase as 'spiritual force.' This will mean whatever forces act in the human spirit, whether good or evil, whether personal passion or impersonal principle; doubts, desires, scruples, ideas-whatever can animate, shake, possess, and drive a man's soul. In a Shakespearean tragedy some such forces are shown in conflict.
Recently there's been a trend to apply the term "bullying" to any kind of conflict at work, for example overwork and long hours. Although some bullying behaviours may be present in these issues, in my view this dilutes and devalues the term "workplace bullying" which should be used only for the more serious cases of conflict involving a serial bully. If there isn't a serial bully involved, it's probably not bullying you're dealing with.
Human nature being what it is, peace must inevitably be a relative condition. The essence of life is struggle and competition, and to that extent perfect peace is an almost meaningless abstraction. Struggle and competition are stimulating, but when they degenerate into conflict it is usually both destructive and disruptive. The aim of political institutions like the United Nations is to draw the line between struggle and conflict and to make it possible for nations to stay on the right side of that line...